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[Notice] 10/25 Known Issue (Updated on 10/25 08:50 (PDT))

 

Hello, Survivors!

 

We would like to inform several issues were found after our v1.6 update.

 

Please read on for more details.

 


『 10/25 Known Issues 』

 

 

【Fixed】

① Entrance restriction reset time issue with the Advance Unit in the Total War. 
- The Advance Unit's entrance restriction reset time is displayed as 00:00:00.
   *The leftover time must be correctly displayed starting from the 14th, which is the reset date.

*This issue has been fixed on 10/25 02:30 (PDT)

 

 

【Issues】

① Server Error Pop-up (10/25 07:40 Temporary Measure Taken)
- Issue: When entering contents, an error, "Communication error with server. Reconnecting to server. (11)", is displayed.
- Cause: The data overload from calling certain data for Total War is causing the issue.
- Immediate Measure: As a temporary measure, only the ranking for Advance Units is displayed on the Challenger Board(Rankings for each Yard are no longer displayed)
- Future Measure: A maintenance or an update of a new version is planned to officially resolve the issues.

 

② Red dot issue in the Survival Record

- Issue: A Red dot is displayed even though there isn't newly added content.

 

③ Mail Issue with Trail of War Pass

- Issue: A server error message is displayed when clicking on the notice mail addressing your withdrawal from the community after purchasing the Trail of War Pass.

 


 

We deeply apologize for the inconvenience.

We will try our best to resolve the issue as soon as possible.

 

Any new findings regarding this matter will be

swiftly shared through the forum's notice posts.

 

We kindly ask for your understanding.

 

Thank you.

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