[Notice] 8/28 (PDT) Event Perk Issue
Respond if you are still out there!
Hello, Survivors!
An event perk prepared for the <Lucky Lottery Event>, which is expected to open up after the 8/28 (PDT) update,
was available for purchase before the event.
Therefore, we are here to inform our Survivors of the issue, so please make sure to check the details down below.
8/28 (PDT) Event Perk Issue
[Issue Date]
8/29/23 00:00 ~ 01:10 (UTC)
8/28/23 17:00 ~ 18:10 (PDT)
[Issue Details]
1) Issue where the event perks for <Lucky Lottery Event> was available before the update.
2) Issue where the purchased Lottery Tickets from the perks automatically changed to Canned Food once received from the Mailbox.
[Actions]
1) The perks for the Lucky Lottery Event have been removed from the game at the moment and will be available again after the update.
2) Those who have purchased the perks during the issue and have had the Lottery Tickets turn into Canned Food will be recompensated with the exact amount of Lottery Tickets purchased.
└ As for the obtained amount of Canned Food, we will not take any actions to take away the item.
We sincerely apologize for the inconvenience
and we will inform you through this notice should additional notices come up.
We thank you for your understanding.